My name is Melissa Ball, and I have been with the agency full-time for 19 years as an Agent/CSR.
I enjoy providing customer service and getting to know my customers, so I clearly understand their needs. I am originally from Ebensburg, PA, and have called Pittsburgh home for 19 years. I have always loved Pittsburgh since my college days at IUP. In my spare time, I enjoy spending time with friends & family, working in the yard, taking walks, going to the gym, and taking beach vacations.
